An Introductory Course
The Fundamentals of the Property Assessment Process in Newfoundland and Labrador
The Municipal Assessment Agency has developed a free online training course to help increase understanding of the property assessment process in Newfoundland and Labrador.
The course is comprised of three core modules, each designed to progressively build your knowledge of how property assessments work in the province.
These training modules are intended for town clerks, municipal staff, elected officials, and members of the public who wish to learn more about property assessments. The course provides information on the following topics:
- The Assessment Process
- Assessment Legislation
- Assessment Appeals
- How Properties are Assessed
Each module takes approximately 20–30 minutes to complete. At the end of each module, participants will complete a short quiz and must achieve a score of 75% or higher to pass. For the best learning experience, we recommend completing the modules in sequence, as each module builds on concepts introduced in the previous one. Participants will receive a certificate of completion for each module successfully completed.
In addition to the three core modules, a fourth module – Client Portal User Guide – is available for municipal staff who access the Municipal Assessment Agency Client Portal. This module provides step-by-step guidance on navigating and using the portal’s features.
If you have any questions about the course, please contact us at [email protected].
If you have completed one or more modules, we would appreciate your feedback. Please take a moment to complete our short course survey:: https://www.surveymonkey.com/r/HYJZ73P
Module One
This module provides learners an introduction to the Municipal Assessment Agency of Newfoundland and Labrador. It briefly outlines the roles of personnel involved in the assessment process and provides insights into market value and assessments.
Module Two
This Module outlines the primary legislations affecting the property tax system in Newfoundland and Labrador.
Module Three
This module outlines the basics of the Assessment Roll and goes into detail about how it is used.
Module Four
Client Portal User Guide