Corporate Social Responsibility

The Municipal Assessment Agency is committed to ensuring that its contributions to the municipalities and people of Newfoundland & Labrador are performed in a socially responsible manner. All Agency business is performed with the betterment of our communities, clients, and employees in mind. Our business behaviours meet our professional business objectives, and have a positive social impact on our clients, employees, and service providers. Some of the practices currently implemented by the Agency to ensure that these objectives are met include:

Environmental Responsibility

Recycling of paper and beverage containers; using energy efficient heating and lighting where possible; annual building clean-ups at our three regional offices; encouraging employees to reduce paper usage.

Ethical Responsibility

Providing all employees with respectful workplace, Indigenous awareness training, and Building Accessibility Confidence training; competitive compensation and comprehensive benefits; promoting inclusivity and diversity with the creation of an accessibility plan; respecting differences among stakeholders and maintaining composure with opposing viewpoints.

Philanthropic Responsibility

Organizing fundraising efforts throughout the year to support charities, such as local food banks and the Single Parent Association of Newfoundland and Labrador; bi-weekly payroll deductions in support of local charities; three annual Clar Simmons Memorial scholarships.

Economic Responsibility

Furthering employee education and skill development with the Employee Feedback & Development Program; being mindful of sustainability with all purchasing practices and purchasing from local vendors whenever possible; transitioning to digital property data collection tools.

The Agency will further its commitment to social responsibility by continuing with the goals of increasing environmental accountability and greater economic efficiency by shifting to an online portal to share information back and forth with municipalities. The Agency also continues to move toward completely paperless property data collection with the implementation of MobileAssessor to review, capture, and modify property data in real time. The Agency is also growing its use of aerial imagery to serve both new and existing clientele with quality and up-to-date data collection. These initiatives will streamline our data collection efforts and ensure the most accurate information is collected and recorded for our clients. In addition, the Agency will continue to support local charities and develop initiatives for further stakeholder engagement.