What should I expect during a commercial on-site inspection?

  • The assessor will review the parcel summary report and note the following before entering the property:
    • Number of tenants and assigned areas
    • Total building area and purpose i.e warehouse, retail, office etc.
    • Investigate if any recent sales have occurred.
  • An assessor will identify themselves (all assessors will have visible ID). The assessor will explain the purpose of the visit and request permission to carry out the inspection. 
  • During the interior inspection, the assessor will:
    • Confirm that all tenants on the report exist
    • Confirm the tenant area and location in the building (i.e., first floor, basement etc.)
    • Provide common area measurements
    • Provide tenant use (i.e., office, retail, warehouse, etc.)
    • If the tenant no longer occupies the property, the assessor is to delete the tenant from the records.
    • Note any new tenants and confirm use, location of business within the building, legal name, trade name, and mailing address are provided
    • If the property owner or representative is available, confirm the lease information and investigate any sales
  • During the exterior inspection, the assessor will:
    • Ensure the building measurements are correct
    • Provide a sketch on the back of a commercial costing card documenting all measurements
    • Take a picture of the property
  • The assessor will compile all information and return it to the Commercial Assessor. The Commercial Assessor will:
    • Ensure the commercial card is completed and includes required information
    • Ensure the picture is uploaded to the MAA’s system before returning the file to the assessor.
    • Return the file to the Commercial Assessor on a regular basis (i.e., every Friday or earlier if available)
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